Choosing a Material

When choosing leather consider that it is a natural material and natures signature will be incorporated into it. These signatures may be in the form of healed scars, blemishes or other markings that should be considered natural beauty marks. Color variations may occur. An armrest may have a slightly different shade than a cushion because both pieces were cut from a different part of the same hide. This is not a defect but evidence that it is natural leather.

Cleaning and Care

For regular care and cleaning, dust periodically with a dry cloth to remove residual dust and dirt from building up. No harsh cleaners or solvents should ever be used on the leather, as they could abrade the finish or topcoat off the article.

For stubborn stains and spills, a lightly damp cloth with warm water should be blotted on the stain to lift and remove it. If this does not work, a mild soap and water solution should be mixed and then blotted to release the stain and then blot again with dry cloth. This should never be done heavily or in a scrubbing motion. Some finishes may not be suitable for this method so it should be spot tested and allowed to dry before overall use.

For micro-suedes, spot clean with a mild water-free dry-cleaning solvent available in local stores. Use sparingly in a well ventilated room with no sparks or flame in the room.

Moving Your Chair

Have another person assist you. Lift the chair from the base only. Do not lift the chair from the armrests.

Warranty

Every Andrew LeBlanc Company chair carries a Limited Lifetime Warranty against defects in materials and workmanship as follows:

When purchased directly from an authorized Andrew LeBlanc dealer, your chair is warranted against defective materials or workmanship as long as you own the chair. This warranty applies only to the original chair purchaser. Your exclusive remedy for this Warranty is that Andrew LeBlanc Company will, at its option and within reasonable amount of time, repair or replace your chair. All warranty claims shall be submitted only to Andrew LeBlanc Company. In filling a warranty claim, the original purchaser shall be responsible for pre-paying all packing and shipping costs if the product needs to be returned to the Andrew LeBlanc Company factory.

This warranty applies under conditions of normal indoor personal use in home or office. This warranty does not cover commercial use. The warranty covers all components except as noted: The chair mechanism is guaranteed for 5 years. The motor has a warranty of 3 years. The foam has a warranty of 5 years. The air bladder has a warranty of 2 years. Warranty does not apply to damage caused by fire, accident, neglect, improper cleaning or other factors not directly attributed to manufacturing defects, nor does it warrant the colorfastness of finishes or leather. End users are responsible for correct assembly, cleaning and periodic re-tightening of all hardware.

Leather is a natural product and no two pieces of leather are ever-exact matches. Variations and color differences are part of the character of leather and do not constitute a defect.

Limitation of damages: the warranties and remedies set forth are exclusive and lieu of all others, oral, written, express or implied. In no event will Andrew LeBlanc Company be liable for any damages, including incidental or consequential damages, arising out of the use of or inability to use this product.